Menu
Home
Offerings
Collateral
Experience
Capability
Contact
Avatars
Industry Agnostic Avatar
Workforce Digital Assistant
Features
Omnichannel Enterprise Digital Conversational Assistant
Integrates and implements all Enterprise Operations like HR, Admin, IT, Facilities, Finance etc.
Supports most Enterprise IMs
Multi User Conversational Collaboration with Machine where SME involvement needed
Includes access to Vendors, Partners and Agents along with Workforce to automating processes around
Value Delivery
Reduced Help Desk Load
Decreased Service Wait Time
Improved Productivity
High User Satisfaction making Workforce Motivation and Adoption high
Collaterals
Industry Specific Avatar
Conversational Commerce Agent
Features
Automated AI Element creation based on Dynamic Product Content Authoring
Automated Meta-tagging on Product Content for better AI Response
Product, Cart and Order Management through Chatbot
High Security Payment Processing over Conversation
Customer Feedback Analysis and Decision Making based on that
End-to-End Voice Enabled
Value Delivery
Simplified e-Commerce with all-round feature set
Anytime Anywhere Access from any Device
High degree of Automation improving Accuracy and Performance
Collaterals
Industry Agnostic Avatar
Patients' Voice Partner
Features
Voice Chats across Apps & Devices
Intense Voice Ecosystem with Centralized Intelligence
Integrated Healthcare / Pharma Business Processes
Integrated Healthcare Backends
Voice Audit and Predictive Analysis
On Demand Multicultural Support
Actionable Sentiment Analysis
Actionable Sentiment Analysis
Value Delivery
Post Covid Solution
Zero Touch Service
Faster Reach
Voice Intelligence
Collaterals
Industry Agnostic Avatar
Program DevOps Guide
Features
Advanced Program Management and DevOps services for IT Managers, Scrum Masters and Project / Program Managers
Standard Process Execution like Planning for a new project, Pre-up for a Stand-up meeting, Prepare a sprint summary, Verify current burn-out ratio, sprint velocity, Verify resource-level productivity and Advice to mitigate critical risks
Guidance on ideal sprint velocity, burndown ratio, backlog to resource ratio based on past account level historic records of similar project
Troubleshooting Guidance while Program in Crisis
Consolidate report about any individual member (no. of times key milestones missed, backlog, burn down rate, key success factors)
Value Delivery
Flawless Program Governance
Preventive and Faster Corrective Actions
Real Time Sprint Governance
Easy and Accurate Decision Making
Collaterals
Industry Specific Avatar
Virtual Banker
Features
Anytime Anywhere access to Retail Banking Profile
Secured Retail Banking Transactions under Encrypted Channels
Cascading guided conversation to support Retail Banking Personalized Queries and Transactions
Retail Banking Preference Management at individual level
Correlated Operations guiding Customers to execute transactions optimally
Value Delivery
Ubiquitous access to Retail Banking
Enhanced Security
Ease of Banking over Conversation
Banker’s guidance at any time
Collaterals
Industry Specific Avatar
Clinical Trial Manager
Features
Automation of Clinical Trial Processes through RPA and Chatbot
Machine Learning based Analysis of Clinical Trial Data
Proactive Identification of root causes of the Data Discrepancy
Suggestion of Preventive measures
Sanitizing the overall Clinical Trial Ecosystem from Data Management perspective
Value Delivery
Minimized expense and loss in Clinical Trial process vis-à-vis budget
Improved the Clinical Trial Performance
Faster Clinical Trial Processes
More Intelligent Clinical Trial Operations
Collaterals
Industry Specific Avatar
Ordering Agent
Features
Omni-Channel Ordering experience including Voice based Devices
Voice based Virtual Ordering Agent with Noise Cancellation, Accent Management, Irrelevant Talk Removal etc.
Guided Ordering based on previous Orders from the customer
Secured end to end Order Processing including Payment
Automated Up-Sell and Cross-Sell based on Product choice and Customer Profile
Escalation to human help desk in case Virtual Desk is unable to satisfy Customer
Integrated Reporting and Dashboards for Management Decision Making
Value Delivery
Reduced Human Help Desk size
Less dependency on Human wisdom and attitude to customers
Faster Order Processing
Better Customer Satisfaction due to less wait time as well as guided Ordering
Integrated Reporting helping management to take better strategic decisions
Collaterals
Industry Specific Avatar
Claim Automator
Features
Access from Claimant’s device even from accident spot of the Automobile
Retrieval of Car and Owner details based on OCR scanning of Number Plate photo
Accident Damage Estimation based on photo difference between initial car photo and photo after accident
Automated Claim raising from the Device itself through BPM Engine
On demand Claim Status enquiry through omni channel BOT
Additional route of Claim through Email via RPA Channels
IOT driven automated accident tracking
Zero-touch Insurance Claim
Value Delivery
Paperless Approach towards Faster Claim Process
Faster Claim Approval as no / minimal physical Inspection needed
High Security with Biometric Approach
RPA, BPM, Chatbot integrated solution for end-to-end Claim Processing
Collaterals
Industry Agnostic Avatar
Process Automation Help Desk
Features
Triggering of Processes from Conversational Natural Language Commands
Post Process Execution Status query and Follow up questions on Chatbot
Omnichannel Experience
Appropriate Authorization model for designated execution of Processes
Delegation Facility to expedite processes
Integrated RPA and BPM Engine
Value Delivery
Reduced Human Dependency
Faster Processes
Higher Accuracy
Higher Productivity
Collaterals
Industry Agnostic Avatar
Conversational Analytics
Features
Query on Raw and Summarized Reporting Data
Different personalization-enabled Style of representing retrieved Reporting Data
Query to display Dashboard as Image as well as Interactive Dashboard
Collaboration of Multiple human Users simultaneously with Conversation based Machine User on Data and Dashboard
Auto-generated Description of Reporting Dataset and Dashboard
Protected Access to Data and Dashboard
Optimized Training as Combination of Predefined Knowledge Base and Controlled Training
Availability on diverse Channels (Web Chat, Skype for Business, Slack and Microsoft Teams) and also on Voice Channels and Devices (Amazon Alexa, Amazon Echo, Google Assistant and Google Home)
Value Delivery
Ubiquitous Access to Reporting Information
Enhanced Utilization of Reporting Information
Faster Decision Making
Improved Adoption of Reporting Information
Collaterals